Integrated.SocialIntegrated.Social
Performance Max Agency · UK & Global

Performance Max management that does not waste your budget on brand.

Performance Max management at Integrated.Social means giving Google's automated campaigns clean conversion data, strong assets and clear audience signals, then checking where the spend really goes. We split brand from prospecting in reporting, so you can see whether new demand is being bought. Results depend on your data, offer and market, so we report findings.

We manage PMax with structured asset groups per persona, brand exclusion lists, offline conversion imports from your CRM and performance reviews that feed back into the asset strategy. We document the allocation and the evidence behind each decision. Ecommerce teams can pair this work with our AI marketing agency for ecommerce service.

Brand split
Report existing demand separately
Clean inputs
Conversions, assets and audience signals
Review
Decisions follow the available data

Method

How we read Performance Max

We separate branded from new-customer conversions, check that asset groups match distinct buyer personas, and compare results with brand exclusions on and off where volumes allow. Every finding comes with the data behind it and the confidence we have in it.

Fit

Who this is for, and who it is not for

For: advertisers already running Performance Max who cannot see where the budget goes.

Not for: brand-new accounts with no conversion history; start with search on the PPC and Performance Max service.

Evidence and limits

What supports the work

Future objective: Clear brand-versus-prospecting reporting. Results are reported from the data available; no outcome is promised.

Written and reviewed by Modi Elnadi · LinkedIn

Founder of Integrated.Social: a design background, an MBA and 20+ years in digital marketing, with £20m+ in paid media managed. Agents draft; a named person reviews.

Next step

Choose the route that gives you useful context

Use the Free AI Visibility Score for a high-level baseline, or book a 30-minute call when a senior conversation about scope is more useful.

Why most Performance Max campaigns underperform

PMax is powerful when structured correctly. Without the right inputs, it optimizes for the wrong outcomes.

Brand cannibalisation

PMax captures branded queries that would have converted organically, inflating apparent ROAS while delivering zero incremental revenue. Most accounts have no brand exclusion strategy.

Single asset group structure

One asset group with all creative assets gives Google maximum flexibility but zero strategic direction. The algorithm cannot distinguish between your different buyer personas, products, or funnel stages.

Optimizing for the wrong signal

PMax optimizes for whatever conversion you tell it to. If you track form fills instead of qualified pipeline, it finds people who fill in forms, not people who buy.

No audience signals

Without custom audience signals from your CRM and website, PMax uses Google's default audience modeling. This is fine for B2C but produces poor results for B2B with specific ICPs.

Underfunded learning phase

PMax needs 50+ conversions per month to exit the learning phase. Underfunded campaigns stay in learning indefinitely, paying premium CPAs without ever reaching optimized performance.

No creative testing framework

PMax tests creative combinations automatically, but without a structured asset group strategy and regular creative refreshes, performance decays as assets fatigue.

How we manage Performance Max

Five structural decisions that determine whether PMax generates pipeline or burns budget.

01

Asset group architecture

We build separate asset groups for each buyer persona, product line, and funnel stage. Each group has its own audience signals, headlines, descriptions, images, and videos aligned to that specific intent. This gives Google the signals it needs while maintaining the segmentation that makes performance interpretable.

02

Brand exclusion strategy

We apply brand exclusion lists at campaign level before launch, set up separate brand campaigns with higher priority bidding, and review search term insights weekly to catch new brand variants. PMax budget is for prospecting, not capturing demand you already own.

03

Offline conversion imports

We connect your CRM to Google Ads via offline conversion imports before launch, so PMax optimizes for qualified leads, opportunities, and closed deals - not form fills. For B2B with long sales cycles, this is the single most important setup step.

04

Audience signal strategy

We build custom audience signals from your CRM customer lists, website visitor segments, and in-market audiences. These signals guide PMax's machine learning toward your actual ICP without over-constraining the algorithm's ability to find new customers.

05

PMax + Search architecture

We run PMax alongside Search campaigns with shared conversion tracking. Search campaigns handle your highest-intent, highest-converting keywords with exact match control. PMax handles prospecting, shopping, and cross-channel reach. Budget allocation is based on CPA and pipeline data, reviewed weekly.

06

Performance reporting

We report on cost per qualified lead, pipeline contribution, incrementality, and ROAS by asset group - not impressions or CTR. Every metric answers one question: is this generating pipeline? Weekly reviews feed directly into asset group strategy and budget allocation.

Performance Max vs Search: when to use each

The right answer is almost always both - structured to complement each other, not compete.

Performance Max is best forSearch campaigns are best for
Discovery and prospecting - finding new customers outside your known keyword universeHigh-intent commercial queries - exact and phrase match control for your most valuable keywords
Shopping campaigns - product feed optimization across Search, Shopping, and DisplayTransparent reporting - full search term visibility that PMax does not provide
Cross-channel presence - YouTube, Gmail, Display, and Maps alongside SearchCompetitor targeting - bidding on competitor brand terms with controlled messaging
Scaling proven audiences - using CRM signals to find lookalike customers at scaleBrand protection - capturing branded queries with priority bidding to prevent PMax cannibalisation
Retargeting - re-engaging website visitors and CRM contacts across all Google surfacesTesting new messaging - A/B testing ad copy with statistical significance before scaling

Performance Max needs enough reliable conversion evidence for the account, market and commercial model. We assess the available data before recommending a test structure or starting budget.

PPC and Performance Max is the wider account page, not a second fee.

What we report

We separate brand and prospecting activity, show the conversion signals available and explain the confidence behind each decision. No result is promised.

Google AI Mode & PMax

Google AI Mode is changing where PMax ads appear

Google AI Mode generates AI summaries at the top of the search results page for a growing proportion of commercial queries. Paid positions that appear within or alongside AI Mode summaries carry a premium and require tighter quality score management.

PPC, SEO and AEO should share clear buyer questions and landing-page evidence. Google decides what appears in an AI feature, so we record what is observed and do not promise a citation or traffic effect.

See our Google AI Mode Optimisation service
Brand and prospecting
Report existing demand separately
Split
Conversion evidence
Review the signal used for optimisation
Check
Asset groups
Keep personas and messages distinct
Match
Decision record
Explain the evidence and the next action
Review

How do you know Performance Max is creating new demand?

To judge whether Performance Max is creating new demand, separate branded from prospecting conversions, keep a stable brand-search comparison and review the CRM stages behind PMax leads. A platform-reported conversion alone cannot prove incrementality. Use the available evidence to decide whether to adjust, pause or extend a test.

Performance Max questions

The questions we hear most from advertisers who have tried PMax and are not seeing the results they expected.

12 answers available

Loading frequently asked questions

Three ways to work with us

Start where it makes sense for your business. No long contracts, no pitch decks.

Free · No obligation

Free PMax Audit

We review your Performance Max account structure, brand exclusion strategy, conversion tracking, and asset groups. You get a written report with specific fixes - whether you work with us or not.

Book a free audit
Ongoing · Monthly retainer

PMax Management

Full Performance Max management: asset group architecture, brand exclusions, audience signals, offline conversion imports, weekly reporting, and monthly strategy reviews.

Full PPC service
30 min · No pitch

Strategy call

Talk through your current PMax setup, what is and is not working, and what a restructured account could achieve. Honest assessment, no sales pressure.

Book a call

Free AI Visibility Score

Free AI Visibility Score: a 0–100 readiness baseline for your own website, plus the areas to review first. No card needed. We use the website address you enter to run your score, and your email to send your code and report. Privacy policy

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