1. Who We Are

Integrated Social Ltd. ("Integrated.Social", "we", "us", or "our") is a UK-registered company providing AI marketing, SEO, AEO, PPC, and Agentic AI services. Our registered address is 16 Egleton House, London, SW15 4LE, United Kingdom.

Data Controller: Modi Elnadi, Integrated Social Ltd.
Contact: info@integrated.social | +44 7717 804 077

2. Information We Collect

We may collect the following types of information:

Contact information: Name, email address, phone number, company name when you fill out a form or contact us.
Usage data: Pages visited, time spent on site, referring URLs, device type, browser type, and IP address (anonymized where possible).
Cookie data: Information collected through cookies and similar technologies (see our Cookie Policy).
Communication data: Records of correspondence when you contact us via email, WhatsApp, or phone.

3. How We Use Your Information

We use your information for the following purposes:

To provide and improve our services
To respond to inquiries and communicate with you
To analyze website usage and improve user experience
To send marketing communications (only with your consent)
To comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the UK GDPR and EU GDPR, we process your data based on:

Consent: For marketing cookies, analytics, and marketing communications.
Legitimate interest: For website security, fraud prevention, and service improvement.
Contractual necessity: To fulfill services you have requested.
Legal obligation: To comply with applicable laws and regulations.

5. Third-Party Services

We use the following third-party services that may collect data:

Google Analytics 4 (G-V0XL3F6ZZ9): Website analytics and user behavior tracking.
Google Tag Manager (GTM-P5BTPGW): Tag management for analytics and advertising scripts.
Google Ads (AW-667673408): Conversion tracking and remarketing.
LinkedIn Insight Tag (Partner ID: 6264938): Website demographics and conversion tracking for LinkedIn advertising.

Each of these services has its own privacy policy governing data collection and use.

6. Your Rights

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Erase your data ("right to be forgotten")
Restrict processing
Data portability
Object to processing
Withdraw consent at any time

To exercise any of these rights, contact us at info@integrated.social.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Analytics data is retained for up to 14 months. Contact form submissions are retained for up to 3 years.

8. International Transfers

Some of our third-party service providers (Google, LinkedIn) may transfer data outside the UK/EEA. These transfers are protected by Standard Contractual Clauses (SCCs) or adequacy decisions as required by GDPR.

9. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions.
Right to Correct: You may request correction of inaccurate personal information.
Right to Opt-Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising. No opt-out is required, but you may contact us to confirm.
Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information as defined by CPRA.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise your California rights, contact us at info@integrated.social. We will respond within 45 days. We do not respond to browser Do Not Track (DNT) signals, but we do honour Global Privacy Control (GPC) signals for California residents by treating them as an opt-out of sale/sharing.

10. PECR (UK Cookie Law)

We comply with the Privacy and Electronic Communications Regulations 2003 (PECR), which implement the EU ePrivacy Directive in the UK. Specifically:

Strictly necessary cookies are set without consent as they are essential for the site to function.
Analytics and advertising cookies are only set after you have given explicit, informed, and freely-given consent via our cookie banner.
No consent by inaction: Closing the cookie banner without making a choice does not constitute consent. The banner will reappear on your next visit.
Withdrawing consent: You can withdraw consent at any time by clicking “Cookie Settings” in the footer and selecting “Essential only”.
Pre-ticked boxes: We do not use pre-ticked boxes in our consent interface. All non-essential categories default to off.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: info@integrated.social
Phone/WhatsApp: +44 7717 804 077
Address: 16 Egleton House, London, SW15 4LE, United Kingdom

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.